Data Deletion Instructions for TapTam

If you wish to request the deletion of your data that has been collected and stored by TapTam, please follow the instructions below. At TapTam, we are dedicated to ensuring the privacy and security of your personal information.

Contact Us

Send an email to hello@taptam.com with the subject line "Data Deletion Request."
Alternatively, if you have a user account with us, log in to your account and navigate to the 'Settings' or 'Privacy' section where you might find a direct option to submit a data deletion request.

Provide Necessary Information

In your request, please provide your Facebook User ID or the Email Address associated with your TapTam account.

Verification of Identity

For security purposes, we may need to verify your identity. We will inform you of the required verification process in our response to your request.

Processing Your Request

Once your identity is verified, we will process your data deletion request in accordance with our data retention policy and Facebook’s guidelines. We will notify you once the deletion is complete, or if we need additional information to fulfill your request.

Timeframe

Please note that the processing of your request may take up to 90 days.

Further Assistance

If you have any questions or face issues during the request process, please feel free to contact us at hello@taptam.com.

Additional Information

Data Retention Policy: TapTam retains user data only as long as necessary for providing our services and as required by applicable laws. After receiving a deletion request, we commit to deleting the requested data within a maximum timeframe of 90 days.